OAM Login Fails The User Account Is Locked Or Disable On Some Work Stations (WNA) (Doc ID 2140331.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.2.4 and later
Information in this document applies to any platform.

Symptoms

OAM login fails The user account is locked or disable on some work stations (WNA)

Steps to reproduce:
==================
a. Open a new browser session and Enter the URL that is being called...
http://hostname.domain:9085/jde/owhtml

b. OAM splash screen

Error
The user account is locked or disable. Please contact the System Administrator

In the address bar we see hostname.domain/14100/oam/CredCollecterServlet/WNA?spnegotoken=....

Cause

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