Psa Tool Errors With UPGAST-01044 - unable to connect to the target database

(Doc ID 2141068.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


On : version, Content Server

When attempting to use psa tool,
the following error occurs.

UPGAST-01044: unable to connect to the target database, Database user name: sys, Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor

The issue can be reproduced at will with the following steps:
1. Use psa with the command line arguments
2. Observe error

The issue has the following business impact:
Due to this issue, admin cannot finish upgrade.


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