Body Of SOA Approval Emails Is Empty With HTTP 500 error (Doc ID 2141735.1)

Last updated on OCTOBER 26, 2016

Applies to:

Identity Manager - Version 11.1.2.3.0 to 11.1.2.3.5 [Release 11g]
Information in this document applies to any platform.

Symptoms

OIM 11.1.2.3.x, and have configured an approval composite to send actionable emails, but the approval emails contain the following error:

The issue is very similar to the issues described in the following notes:

OIM11g: Empty Approval Notification Emails or Emails contain "Error 500--Internal Server Error" : <Document 1600376.1>

Empty Email Body Of SOA Approval Emails When Using Https/SSL: <Document 1677347.1>

You've implemented the suggested solutions, but issue still exists.


Cause

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