Error: "Sorry, Incorrect SSO Login. Please Try Again" When Attempting To Authenticate To Logon Manager (Doc ID 2142447.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

ESSO Logon Manager 11.1.2.2.0


User is prompted with Incorrect Single Sign-On error message when attempting to authenticate to ESSO LM. 


ERROR:

"Sorry, Incorrect SSO Logon. Please try again."

 

STEPS TO REPRODUCE:

  1. Install the ESSO 11.1.2.2.0 client.
  2. Restart the workstation.
  3. Logon to the windows desktop

 

Cause

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