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Error: "Sorry, Incorrect SSO Login. Please Try Again" When Attempting To Authenticate To Logon Manager (Doc ID 2142447.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.2 and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)

Symptoms

Users are getting prompted to enter the Windows password for ESSO Logon Manager during initial startup or when attempting to open an application on the desktop. The user is prompted with the following error message after entering the correct Windows password:

ERROR:

"Sorry, Incorrect SSO Logon. Please try again."

 

Cause

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In this Document
Symptoms
Cause
Solution


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