Windows Logon V1 Not Available For Installation On Windows 8 or Windows 10 (Doc ID 2142844.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Users who have enrolled in Logon Manager using the Windows V1 Logon method encounter the error "There was an error trying to load your chosen primary login method. You may want to reinstall it in order to correct this." after upgrading to Logon Manager 11.1.2.3.0 or above and upgrading their operating system to Windows 8 or Windows 10.

The same package is working and allows the installation of the Windows Logon V1 method on Windows 7, however when it is installed on Windows 8 or Window 10 the Windows Logon (deprecated) does not show up under the list of authenticators in the add/remove programs wizard.

Cause

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