"Transaction has timed out": Revoke Entitlement Request Left In Request Created State (Doc ID 2144937.1)

Last updated on JUNE 05, 2016

Applies to:

Identity Manager - Version 11.1.2.3.3 and later
Information in this document applies to any platform.

Symptoms

Steps:

Create an entitlement certification with closed loop remediation.
Revoke some entitlements.
Revoke entitlement request are left in request created state.

Note: This issue happens when revoking many users (10k+) from certification task, the following transaction timeout occurs:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms