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Warning Message Appears When Opening WCC Records Report File with Microsoft Excel. (Doc ID 2146380.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WCCREC/URM Application

When attempting to initiate/download WCCREC search results report as an Excel file, the following error occurs:


Excel2007: The file you are trying to open, '', is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a a trusted source before opening the file. Do you want to open the file now?


Excel2013: The file format and extension of '' don't match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?



There is no negative impact as clicking past the message does produce the expected report.

Cause

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In this Document
Symptoms
Cause
Solution
References


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