SES:Search Returns Blank Page When Searching Documents in Webcenter Portal (Doc ID 2146458.1)

Last updated on JUNE 10, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.8 and later
Information in this document applies to any platform.

Symptoms

A blank page is displayed to the user when searching for documents in WebCenter Portal integrated with Secure Enterprise Search (SES).


User sees a blank screen when searching document with facets enabled. This behavior is apparent only after enabling OAM to use secure protocol (https). Search works as expected either when OAM uses non-secure protocol (http) or when facets are disabled in WCP Admin 

Following exception is reported in the logs: 

 

Changes

 WebCenter Portal integrated with SES and OAM. Secure protocol (https) access is configred for OAM. Facets are enabled in search.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms