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New Line Issue While Sending Plain-text Email (Doc ID 2147695.1)

Last updated on MAY 17, 2017

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


Requirement is to send email notification in plain text each line separated by the new/line.

The email-notification template is created as:
%category=Requests.Automation.IDM.Automated Access Removal
%group=Test Group
%description=Access Removal TEST LuAnn

But the email received:
%customer=colelm %category=Requests.Automation.IDM.Automated Access Removal
%assignee=colelm %group=Test Group %description=Access Removal TEST LuAnn

It's overriding the email-template formatting.

The text/plain option only allows the space as formatting.


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