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[Java SE] JRE MSI Enterprise Installer Fails with a "There is a problem with this Windows Installer package" Error with No Log Created (Doc ID 2147876.1)

Last updated on OCTOBER 13, 2018

Applies to:

Java SE JDK and JRE - Version 7 and later
Information in this document applies to any platform.

Symptoms

 JRE MSI Enterprise Installer fails with no log created. 

 If running the JRE MSI Enterprise Installer with a command such as:

msiexec.exe /i .\jre-7u99-windows-i586.msi /l .\log_file

When in interactive mode, as in the above command, a generic popup message will appear:

This installation package could not be opened. Verify that the package exists
and that you can access it, or contact the application vendor to verify that
this is a valid Windows Installer package.

but no log file is generated.

 

If running the Installer in silent mode, as in the command:

msiexec.exe /i .\jre-7u99-windows-i586.msi /qn /l .\log_file

installation fails with no popup message being displayed and no log file being created.

 

Cause

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In this Document
Symptoms
Cause
Solution

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