JRE 7 MSI Enterprise Installer Fails with "There is a problem with this Windows Installer package" and "error code 61013" is Logged (Doc ID 2147887.1)

Last updated on MARCH 31, 2023

Applies to:

Java SE JDK and JRE - Version 7 and later
Information in this document applies to any platform.

Symptoms

The JRE 7 MSI Enterprise Installer fails if a Java version is already installed in the target install directory either the default directory or a custom directory specified by INSTALLDIR command line option.

ERROR
-----------------------
If running the Installer in interactive mode, a generic popup message will appear:

(where the value of INSTALLDIR is a directory where a Java installation already exists)

2. Notice the error

Changes

Cause

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In this Document

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JRE 7 MSI Enterprise Installer Fails with "There is a problem with this Windows Installer package" and "error code 61013" is Logged (Doc ID 2147887.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!