My Oracle Support Banner

In Oracle Enterprise Manager (OEM) Hardware Schematic For Exalogic Virtual System Shows Compute Nodes Or Storage Heads Status As Unknown And Does Not Show Their IP Address Or Power Status (Doc ID 2148328.1)

Last updated on NOVEMBER 14, 2022

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.2.0 and later
Linux x86-64
Oracle Virtual Server x86-64

Symptoms

You are using Oracle Enterprise Manager (OEM) to monitor an Exalogic virtual rack. In the photo realistic view that shows details of the Exalogic Hardware as shown below, you do not see the expected details or status for compute node and storage head components.

 

 

The compute nodes are displayed in grey with a label of "Unknown" rather than having a label reflecting their IP address and a green or red icon showing power status.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.