The Admin Role Membership Rule Did Not Work When An User Has Moved From One Org To Another by Trusted Recon.

(Doc ID 2150636.1)

Last updated on APRIL 11, 2018

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


On : version:  There is a rule to enroll users into an admin role and its seen that when an user moved from one organization to another, his/her membership in the admin role did not refresh. The Refresh Admin-Role Memberships scheduler ran successfully every hour, but her membership did not reevaluate.

Below describes the scenario:

1. User Mary Doe has an admin role called UserActionByExample, the membership rule is: ( ( Organization = "Example" ) AND ( Account Type = "P" ) )
2. For admin role UserActionByXYZ, the membership rule is: ( ( Organization = "XYZ" ) AND ( Account Type = "P" ) )
2. User Mary Doe moved from Org Example to XYZ when trusted recon was run.
3. User Mary Doe should have admin role UserActionByXYZ rather than UserActionByExample, but it did not happen despite the scheduled job is re-evaluating every hour

This should happen automatically when the organization is changed.


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