Changes in "System Report Format" Setting Doesn't Propagate to Users Until the User Profile is updated Manually.

(Doc ID 2150914.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, URM Application

Changing the "System Report Format" from (Records > Configure > Reports > Settings) does not work unless the user manually updates their "user" profile.

For example, system default report format is set to PDF. When the default is changed to another format (ie- XLS) the user still receives a PDF report until

The user updates their user profile and saves report preference to "System" in order to obtain the new system configuration setting.
 

 

Cause

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