HTTP 401 Unauthorized Error When Testing Password Reset URLs (Doc ID 2151064.1)

Last updated on AUGUST 07, 2024

Applies to:

Symptoms

Oracle Enterprise Single Sign-On Password Reset v11.1.2.3.0

An unexpected windows security prompt is displayed when accessing any of the following web services URLs to verify connectivity to the ESSO-PR web server:

  EnrollmentClient: https://<IIS_WEBSERVER_NANE>:<IIS_PORT>/vGOSelfServiceReset/ WebServices/Enrollment.asmx

  ManagementClient: https://<IIS_WEBSERVER_NANE>:<IIS_PORT>/vGOSelfServiceReset/ WebServices/Administration.asmx

  ResetClient: https://<IIS_WEBSERVER_NANE>:<IIS_PORT>/vGOSelfServiceReset/ WebServices/PasswordReset.asmx

If the user enters credentials into the windows security prompt, the page returns an HTTP 401.1.Unauthorized response

If the user cancels the prompt without entering credentials then the page returns an HTTP 401.2 Unauthorized response.

Testing performed based on completing the configuration outlined in step 4.6.6.5 of configuring ESSO-PR.

http://docs.oracle.com/cd/E40936_01/install.1112/e37691/install_pr.htm#CHDIBBCF

ERROR
-----------------------
HTTP 401.1 Unauthorized (Invalid credentials)

or

HTTP 401.2 Unauthorized (Invalid authentication type)


STEPS TO REPRODUCE:

1. Install and configure ESSO-PR Server side on Windows Server 2012.
2. Perform testing with web services URLs to validate the configuration.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.