My Oracle Support Banner

HTTP 401 Unauthorized Error When Testing Password Reset URLs (Doc ID 2151064.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Information in this document applies to any platform.


Oracle Enterprise Single Sign-On Password Reset v11.

An unexpected windows security prompt is displayed when accessing any of the following web services URLs to verify connectivity to the ESSO-PR web server:

  EnrollmentClient: https://:/vGOSelfServiceReset/ WebServices/Enrollment.asmx

  ManagementClient: https://:/vGOSelfServiceReset/ WebServices/Administration.asmx

  ResetClient: https://:/vGOSelfServiceReset/ WebServices/PasswordReset.asmx

If the user enters credentials into the windows security prompt, the page returns an HTTP 401.1.Unauthorized response

If the user cancels the prompt without entering credentials then the page returns an HTTP 401.2 Unauthorized response.

Testing performed based on completing the configuration outlined in step of configuring ESSO-PR.


HTTP 401.1 Unauthorized (Invalid credentials)


HTTP 401.2 Unauthorized (Invalid authentication type)


  1. Install and configure ESSO-PR Server side on Windows Server 2012.
  2. Perform testing with web services URLs to validate the configuration.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.