Enterprise Capture Conversion Job Fails with "Error converting the document: 13.1. Exception oracle.odc.docconverter.DocExportException: Image export failed with code 3"
(Doc ID 2151513.1)
Last updated on NOVEMBER 28, 2023
Applies to:Oracle WebCenter Enterprise Capture - Version 188.8.131.52.0 and later
Oracle WebCenter Content: Imaging - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
After configuring an email import job, the post-process setting passes it to a conversion process to render it to TIF for WebCenter Forms Recognition (WFR). The conversion is failing with the following message in the logs:
Setting the GDFONTPATH in the Appllication defined MBeans config to /usr/share/fonts/dejavu has no effect.
This is a new installation of Enterprise Capture on Linux.
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