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64-bit Webgate SSL Handshake Failed When Switch To CERT Mode (Doc ID 2151736.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Access Manager - Version and later
Information in this document applies to any platform.


When you configure a 64-bit WebGate into CERT mode, you WebGate will not initialized and you will keep getting the following error at Web server restart:

WebGate oblog.log:

2016/06/15@06:15:48.07931 8191 8233 CONFIG INFO 0x0000182C /ade/aime_ngamac_912354/ngamac/src/palantir/access_api/src/obconfig.cpp:1346 "The AccessGate is unable to contact any Access Servers." raw_code^301
2016/06/15@06:15:48.07932 8191 8233 CONFIG TRACE 0x00000204 /ade/aime_ngamac_912354/ngamac/src/palantir/access_api/src/obconfig.cpp:1347 "Function exited" _TraceName^ObConfigImpl::updateConfiguration _TraceDuration^1.013857
2016/06/15@06:15:48.08062 8191 8233 CONFIG ERROR 0x00000505 /ade/aime_ngamac_912354/ngamac/src/palantir/access_api/src/obconfig.cpp:744 "ObAccess exception thrown" raw_code^0

OAM Diagnostic log:

[2016-06-15T01:15:48.124-05:00] [oam_server1] [ERROR] [OAM-04020] [oracle.oam.proxy.oam] [tid: NioProcessor-1] [userId: ] [ecid: e31cc4713dc34b48:-5cdee292:154dc715663:-8000-00000000009b3dea,0] [APP: oam_server#] Exception encountered while processing the request message:[[ SSL handshake failed.

You need to add the cert to the wallet.


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