OAMSSA-20027: Could not get user : null, idstore using Adaptive Authentication Service (Doc ID 2152202.1)

Last updated on AUGUST 05, 2016

Applies to:

Oracle Access Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

As per the below document when we are configuring Adaptive Authentication Service We will get the below error in the oam_server1-diagnostic.log file:

The diagnostic log has the following exception:
[APP: oam_server#11.1.2.0.0] Error retrieving user profile from configured identity store[[
oracle.security.am.engines.common.identity.provider.exceptions.IdentityProviderException: OAMSSA-20027: Could not get user : null, idstore: UserIdentityStore1, with exception: {2}.
Document Reference: 35.4.3 Configuring the Adaptive Authentication Plug-in

 

Cause

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