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Attempt to Connect to WebCenter Content (WCC) Server via Android App Generates Error: "Can't sign in to the server. Server does not have the required configuration." (Doc ID 2152755.1)

Last updated on JUNE 15, 2022

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, Content Server

Unable to connect/login WCC via Mobile App(Android)


ERROR
-----------------------
"Can't sign in to the server. Server does not have the required configuration."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Configure WCC to be accessed via mobile application.
  2. Attempt to connect to WCC console via mobile application.
  3. Error is generated.

To obtain a more specific (meaningful) error:

  1. Original Error when Attempting to login to WCC: "Can't login to Webcenter Content. Please check your connection"
  2. Set in config.cfg: SecureDataAllowedIntoStatusMessage=true
  3. Restart WCC server
  4. Error Generated:  "Can't sign in to the server. Server does not have the required configuration."

Changes

 Attempt to login via mobile (Android) application.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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