WebCenter Capture Client Shows Blank Image and the Java Console Displays Error "Exception in thread "AWT-EventQueue-2" java.lang.OutOfMemoryError: Java heap space" (Doc ID 2156125.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Webcenter Capture Client displays a blank image.

Invoice is scanned through the WebCenter Capture Client, but the scanned invoice cannot be shown in preview windows.

Java Console shows:

Exception in thread "AWT-EventQueue-2" java.lang.OutOfMemoryError: Java heap space

Another Symptom, which can be resolved with the same solution:

Cannot view legal size documents in Capture Client - long document is checked. When scanning in a legal size document the document cannot be viewed in either the thumbnail or in the document pane of the capture client.

 

 

Changes

 

Cause

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