Last updated on JANUARY 30, 2017
Applies to:Oracle GoldenGate - Version 184.108.40.206.22 and later
Management Pack for Oracle GoldenGate - Version 220.127.116.11.50 and later
Information in this document applies to any platform.
The goal of this document is to list the items commonly required by support engineers and development when debugging GoldenGate Monitoring issues.
This guide is targeted towards debugging the following errors
[JAGENT] [ERROR] [OGGMON-20610] [com.goldengate.monitor.jagent.comm.ws.ManagerService] [tid: MessageCollector] [ecid:0000LFzpBN83b6rpsGT4iX1N2Z9I000004,0] Could not connect to Message Web Service. Query String: messages/last
found in $OGG_AGENT_INST_HOME/logs/ogg_agent.log
The information gathered from these items can also help debug other common monitoring issues such as:
- Jagent immediately stops after start from ggsci prompt
- GoldenGate promoted targets in OEM 12c are out of sync status when compared against "info all" command in ggsci prompt
- GoldenGate promoted targets in OEM 12c show stale/old metrics data such as Lag (sec), Last Checkpoint Timestamp, ETC
- 'datastore' type errors in ggserr.log
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