Goto Inbox -> Clicking on Any Task Throws: "Verification Service cannot resolve user identity" Error (Doc ID 2158646.1)

Last updated on JULY 19, 2016

Applies to:

Identity Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

In OIM11.1.2.2 or OIM11.1.2.3 environment:

1) Create a Certification task.
2) Login as reviewer to OIM self service console
3) Goto Inbox and click on the certification task. It throws following or similar popup error:

 

Changes

 When using a non-default weblogic admin user (say weblogic_idm) for OIM, SOA and weblogic operations.

Cause

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