Password Change Succeeds In Application But Not Logon Manager If Using Quietly Generate And Submit Method (Doc ID 2160499.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Logon manager changes the password of the application, but does not change the password in logon manager when using quietly generate and submit. Users see an error pop-up "The Password change was unsuccessful. Please try again".  If using a different password change method such as manual with auto option there are no errors and the password change completes in both the application and Logon Manager.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms