Tuxedo BBL Process Crashed When TSAM Plug-In Configured But TSAM Is Not Used (Doc ID 2163059.1)

Last updated on JULY 22, 2016

Applies to:

Oracle Tuxedo - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Tuxedo Version 12.1.3.0.0, 32-bit, Patch Level 049, platform is Red Hat Enterprise 5 Linux x86-64 64-bit

After a customer conversational server died then the Tuxedo BBL process crashed.
This is the first time this problem happened after customer upgraded to Tuxedo 12.1.3 .
Customer cleaned ipc resource and rebooted the Tuxedo domain to restore their services.

BBL stack trace:

#0 0xdf6ac58d in agent_int_hook () from /mytuxdir/tuxedo12.1.3.0.0/lib/libtmagent.so
#1 0xdfc046a4 in _tmlsnddis () from /mytuxdir/tuxedo12.1.3.0.0/lib/libtux.so
#2 0xdfc04cc2 in _tmdiscon () from /mytuxdir/tuxedo12.1.3.0.0/lib/libtux.so
#3 0xdfc4cd51 in _tmupinviable () from /mytuxdir/tuxedo12.1.3.0.0/lib/libtux.so
#4 0x08062ed6 in _tmchk_bbsanity ()
#5 0x08050b4e in _tmbbclean ()
#6 0x0805552b in _tmrunserver ()
#7 0xdfc37177 in _tmstartserver () from /mytuxdir/tuxedo12.1.3.0.0/lib/libtux.so
#8 0x0804f31b in main ()

 

Cause

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