Oracle Identity Analytics Certification Job Status Is ERROR (Doc ID 2163583.1)

Last updated on AUGUST 26, 2016

Applies to:

Oracle Identity Analytics - Version 11.1.1.5.3 and later
Information in this document applies to any platform.

Symptoms

Create a  few resource entitlement certificates
Verify the "Identity Certification --> Certification Jobs"
Notice the status for some certificates are "Error"

Verify the stack trace in rbacx.log is similar to:

18:11:43,570 ERROR [AbstractCertificationPrivilegesAdvice] Unable to find or create account for user: Doe, John
com.vaau.rbacx.security.RbacxSecurityException: rbacxSecurityException.multipleAccountsNotAllowed
at com.vaau.rbacx.security.manager.impl.UserManagerImpl.findRbacxUserByGlobalUserId(UserManagerImpl.java:278)
at sun.reflect.GeneratedMethodAccessor1327.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)

Cause

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