Error "An error occurred creating documents. java.lang.NullPointerException" While Scanning Documents Using Oracle Webcenter Capture Client (Doc ID 2163649.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When scanning documents in the WEC client, the following error occurs:

An error occurred creating documents.

Oracle WebCenter Capture Client

Message: java.lang.NullPointerException

Stack Trace:

null

oracle.oddc.client.data.CaptureBatch.createDocuments(Capture.Batch.java:922)

oracle.oddc.client.batchbuilder.AbstractBatchBuilder$InsertionThread.run(AbstractBatchBuilder.java:531)

The following exception occurs in the log:

[2016-06-14T12:35:37.988-04:00] [WLS_CPT2] [WARNING] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 00i^xNHXmhTEsHO5IjK6yf0000^G006rT9,0] [APP: capture] Error sending check-in request.[[oracle.odc.exception.CommitException: Error sending check-in request. at oracle.odc.commit.cs.ContentCommitDriver.releaseDocument(ContentCommitDriver.java:585) at oracle.odc.commitprocessor.CommitProcessor.processBatch(CommitProcessor.java:414) at oracle.odc.batchprocessor.BatchProcessorBean.processMessage(BatchProcessorBean.java:135) at oracle.odc.batchprocessor.CommitProcessorBean.onMessage(CommitProcessorBean.java:58)

The system has been working for a long time. It's not able single page or multiple page that's causing the issue.

Changes

 

Cause

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