Request Details Are Showing Blank Due to Incorrect Settings in the HTTP Front End Web Server/Load Balancer

(Doc ID 2165784.1)

Last updated on MARCH 29, 2018

Applies to:

Identity Manager - Version 11.1.2.3.5 and later
Information in this document applies to any platform.

Symptoms

With OIM 11.1.2.3.5, on the Self Service console, unable to view Request Details.

- Login using SSO URL and browse to Pending Approvals.

- Click on a pending approval task shows a blank page (in Chrome)

As a result unable to complete Request-Approval or track/approve requests.

Cause

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