Production Community Widgets Not Accessible Externally Over Internet (Doc ID 2169721.1)

Last updated on AUGUST 23, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites

Production Community widgets (e.g. the Poll Widget) are failing and not accessible over internet as one of the dependent javascript url requests is pointing to the internal CommunityGadgets host.

e.g.
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
http://hostname:port/cg/wsdk/polls/api/load.js?poll_id=143159...true&cosrestcallback=wsdk.net.jsonp.getCallbackById(%27jsonp_id_75977%27)

Cause

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