ERROR_FINDING_REMOTE_MANAGER: Error Occurred While Finding IT Resource Instances Type Remote Manager. (Doc ID 2171353.1)

Last updated on AUGUST 14, 2016

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

On : Oracle Identity Manager 11.1.2.3.0 version, after installing RemoteManager on remote Windows 2012 then creating the Remote Manager ITResource, when searching for he Remote Manager in a new ITResource (name RemoteScripts ITResource, type RemoteScripts Server) a popup is seen with:

ERROR
-----------------------
ERROR_FINDING_REMOTE_MANAGER

The log file shows:


The issue can be reproduced with the following steps:
1. Create the Remote Manager ITResource and verify that it can connect to the Remote Manager installed on Windows 2012.
2. Create a new ITResource of Type RemoteScripts Server with Name RemoteScripts ITResource)
3. Hit the Search icon next to the Remote Manager field and see the popup with ERROR_FINDING_REMOTE_MANAGER

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms