Enterprise Capture File Conversion in Document Conversion Processor Loses Fonts on Linux / Unix Server (Doc ID 2172641.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

The Document Conversion Processor conversion of non-Image documents (e.g. PDF to TIF) loses the font data. The fonts are changed from readable English characters to non-readable glyphs.  The same conversion works on Windows Operating Systems, but fails on Linux / Unix.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms