My Oracle Support Banner

An HTTP 503 Error Occurs When Accessing the Weblayout File (Doc ID 2172893.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Content 11.1.1.9

An HTTP 503 error will be generated when consuming the webalyout file of an item.

This can occur when when clicking the Web Location link in the item's DOC_INFO page.

And it can occur when consuming the file directly through a browser like:

     http://mywccsystem:16200/cs/groups/public/documents/document/yzlf/mdax/~edisp/wcc9_001472.pdf

The following error appears in the content server logs:

The vault file can still be accessed.

Content check ins and check outs still work as expected.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.