OIM My Information Page Is Not Showing Any Data After Applying Patch for Bug 23602331

(Doc ID 2173310.1)

Last updated on SEPTEMBER 29, 2017

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Applied <Patch 24340514> which provides fix for following bugs :

<Bug 23602331>-LOADING INITIAL TABLE OF USER SEARCH UI TAKES TOO LONG
<Bug 23726672>-ORGANIZATION PAGE NON SYSTEM ADMINISTRATOR TAKES 15 MINUTES TO OPEN

but seeing the following issue in My Information Page:

- Logon to OIM -> Identity Self Service -> My Information
- All fields are empty and not editables (there used to be values, and some fields should be editable) or My Information Page is blank.

Cause

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