Monitor Agent V12.x [OGGMON-20612] Exception occurred while unmarshelling response from Message Web Service. (Doc ID 2174263.1)

Last updated on JULY 17, 2017

Applies to:

Management Pack for Oracle GoldenGate - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

i have an issue one the target jagent after restarting the monitor server yesterday, it's become disconnected and i have restart the jagent then it's become connected but no data captured and i have got the below error in log file.

[2016-07-21T11:10:49.095+04:00] [JAGENT] [ERROR] [OGGMON-20612] [com.goldengate.monitor.jagent.comm.ws.ManagerService] [tid: MessageCollector] [ecid: 0000LOCHmRJDOdNpqGd9iY1N^7Cg000004,0] Exception occurred while unmarshelling response from Message Web Service. Query String: messages?first=253&last=253 ; Response XML: GGSCI2016-07-15T02:13:45.630522OGG-00987GGInfoNoReportGGSCI command (odsgg): info JAGENT ; Exception: [[

javax.xml.bind.UnmarshalException
 - with linked exception:
[org.xml.sax.SAXParseException: : XML-20221: (Fatal Error) Invalid char in text.]
  at javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(AbstractUnmarshallerImpl.java:346)
  at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.createUnmarshalException(UnmarshallerImpl.java:593)
  at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:267)
  at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:232)
  at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(AbstractUnmarshallerImpl.java:168)
  at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(AbstractUnmarshallerImpl.java:225)
  at com.goldengate.monitor.jagent.comm.ws.ManagerService.fetchMessagesFromWS(ManagerService.java:508)
  at com.goldengate.monitor.jage

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms