My Oracle Support Banner

When Using the WebCenter Enterprise Capture Client to Scan an Image Error "ice.driver.ImageCaptureDriverException: Error exporting page to file" Occurs (Doc ID 2175925.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Receiving the below error while scanning an image from the WebCenter Capture client:

dc-client error:

An error occurred during image capture

Capture Client error:

ice.driver.ImageCaptureDriverException: Error exporting page to file {C:\Users\User\AppData\Local\Temp\oddc3535979687291028869.imp}.

oracle.captureexportservice.CaptureExportServiceException: Failed to launch CaptureOITExport

Java console error:

java.io.IOException: Cannot run program "C:\Users\User/.oracle_capture/oit\CaptureOITExport.exe" (in directory "C:\Users\User\.oracle_capture\oit"): CreateProcess error=267, The directory name is invalid

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.