Full User Import Job Initiated On Oracle Identity Analytics Stays In Initiated State (Doc ID 2177132.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Identity Analytics - Version 11.1.1.5.5 and later
Information in this document applies to any platform.

Symptoms

A full user import job initiated in Oracle Identity Analytics stays in Initiated state. The job which is supposed to sync users from Oracle Identity Manager to Oracle Identity Analytics stays in Initiated status and then fails.

ERROR
-----------------------
13:36:28,738 ERROR [OimPolicyExportHelperImpl] Error exporting policy to XXYYZZ Group Name:SharePoint - int~SPResource Center Contributor Plus List Admin Account Type:User
Thor.API.Exceptions.tcAPIException: Error occurred while creating policy.
at weblogic.rjvm.ResponseImpl.unmarshalReturn(ResponseImpl.java:234)
at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:348)
at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:259)
at Thor.API.Operations.tcAccessPolicyOperationsIntfEJB_q32p7x_tcAccessPolicyOperationsIntfRemoteImpl_1035_WLStub.createAccessPolicyx(Unknown Source)
..TRUNCATED..
Caused by: Thor.API.Exceptions.tcAPIException: Error occurred while creating policy.
at com.thortech.xl.ejb.beansimpl.tcAccessPolicyOperationsBean.createAccessPolicy(tcAccessPolicyOperationsBean.java:698)
at Thor.API.Operations.tcAccessPolicyOperationsIntfEJB.createAccessPolicyx(Unknown Source)
..TRUNCATED..


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run a full user import job in Oracle Identity Analytics


Cause

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