The Password Set During A Reset Is Not Correct
(Doc ID 2177647.1)
Last updated on MARCH 12, 2019
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
***Checked for relevance on 12-MAR-2019***
When a user changes their password using the Self Service Password Reset (SSPR) client, after answering the questions the user is prompted for a new password. SSPR then changes the user's password, but enters the incorrect information.
The user at that point must have their password changed by an administrator as the user no longer knows what password SSPR changed their windows account to.
It is expected that SSPR enters exactly what the user entered for a new password.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document