User search from the Tasks Actions menu throws an error if the user does not have a valid manager in LDAP
(Doc ID 2178666.1)
Last updated on MARCH 12, 2019
Applies to:
Oracle Business Process Management Suite - Version 12.1.3.0.0 and laterInformation in this document applies to any platform.
Symptoms
When a user search is performed using character + wildcard from the Task Actions menu and if one of the users satisfying the search criteria does not have a valid manager in LDAP, the entire search fails showing an error popup:
"Search failed with an error. An internal error has occurred. Please contact the administrator or Oracle support for help"
Cause
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In this Document
Symptoms |
Cause |
Solution |
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