Request Raised For Disconnected Application Instance Getting Closed With "Request Closed" Status (Doc ID 2178890.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Identity Manager - Version 11.1.2.2.7 and later
Information in this document applies to any platform.

Symptoms

One has disconnected applications for which there request is auto approved at both the level by approval policy.

Intermittently seeing that when multiple entitlements from such Disconnected applications are requested by end user or admin user, the request status shows as "REQUEST CLOSED".

Steps:

i. Login with end user.
ii. Request for multiple entitlements of disconnected app
iii. Submit the cart details.
iv. After completion of operation, the request state will be shown as "Request Closed".

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms