NullPointerException: Certification Data Not Visible In Dashboard (Doc ID 2179189.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Identity Manager - Version 11.1.2.3.3 and later
Information in this document applies to any platform.

Symptoms


Details of generated certification (event based – Manager change and frequency based both) are not visible in Compliance Tab -> Dashboard.

Steps to Reproduce the Issue:

1) Create a certification definition of type app instance.
2) Run the certification scheduled job
3) Login as the user manager and open the certification. It does not have any
data.
4) CERTS_APP_INST and CERTD_STATS tables were empty. The following errors are seen
in the logs.

 

Cause

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