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How to Make User with Help Desk Capability Track Requests Raised by Any User in OIM? (Doc ID 2179193.1)

Last updated on JANUARY 13, 2017

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


User with Help Desk capability cant see requests raised by all users and only shows requests raised by a particular beneficiary or requester. How to make User with Help Desk capability track requests raised by any user in OIM?


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