Intermittent Errors "HTTP method PUT is not supported by this URL" and "Server redirected too many times (20)" when Reviewing Batches in the Enterprise Capture dc-client Page (Doc ID 2179791.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When reviewing a batch in the dc-client, the following error is sometimes returned:

Message:
  oracle.oddc.client.services.CaptureException: HTTP method PUT is not supported by this URL
Level:
  SEVERE
Stack Trace:
HTTP method PUT is not supported by this URL
  oracle.oddc.client.services.ODDCClientSessionImpl.buildCaptureException(ODDCClientSessionImpl.java:199)
  oracle.oddc.client.services.ODDCClientSessionImpl.persistDocument(ODDCClientSessionImpl.java:799)
  oracle.oddc.client.data.CaptureDocument.persist(CaptureDocument.java:221)
  oracle.oddc.client.BatchEditForm.saveActiveDocument(BatchEditForm.java:3423)
  oracle.oddc.client.BatchEditForm.validateFieldAndSaveDocument(BatchEditForm.java:2125)
  oracle.oddc.client.BatchEditForm.access$1500(BatchEditForm.java:251)
  oracle.oddc.client.BatchEditForm$38.setSelectionInterval(BatchEditForm.java:1494)
  oracle.imaging.thumbnail.JThumbnailView.handleMouseSelection(JThumbnailView.java:830)
  oracle.imaging.thumbnail.JThumbnailView.mouseReleased(JThumbnailView.java:854)
  java.awt.Component.processMouseEvent(Unknown Source)
  javax.swing.JComponent.processMouseEvent(Unknown Source)
  java.awt.Component.processEvent(Unknown Source)
  java.awt.Container.processEvent(Unknown Source)
  java.awt.Component.dispatchEventImpl(Unknown Source)
  java.awt.Container.dispatchEventImpl(Unknown Source)
  java.awt.Component.dispatchEvent(Unknown Source)
  java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
  java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
  java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
  java.awt.Container.dispatchEventImpl(Unknown Source)
  java.awt.Component.dispatchEvent(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$300(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(

 Another error that is sometimes encountered in the dc-client page is below:

Message:
  oracle.oddc.client.services.CaptureException: com.sun.jersey.api.client.ClientHandlerException: java.net.ProtocolException: Server redirected too many times (20)
Level:
  WARNING
Stack Trace:
com.sun.jersey.api.client.ClientHandlerException: java.net.ProtocolException: Server redirected too many times (20)
  oracle.oddc.client.services.ODDCClientSessionImpl.loadLockedBatchesByUserAndComputerName(ODDCClientSessionImpl.java:593)
  oracle.oddc.client.data.CaptureBatches.refresh(CaptureBatches.java:160)
  oracle.oddc.client.BatchEditForm.refreshBatches(BatchEditForm.java:3715)
  oracle.oddc.client.BatchEditForm.profileChanged(BatchEditForm.java:4881)
  oracle.oddc.client.BatchEditForm.access$8500(BatchEditForm.java:251)
  oracle.oddc.client.BatchEditForm$58.actionPerformed(BatchEditForm.java:4776)
  javax.swing.JComboBox.fireActionEvent(Unknown Source)
  javax.swing.JComboBox.setSelectedItem(Unknown Source)
  oracle.odc.component.VetoableComboBox.setSelectedItem(VetoableComboBox.java:45)
  javax.swing.JComboBox.setSelectedIndex(Unknown Source)
  javax.swing.plaf.basic.BasicComboPopup$Handler.mouseReleased(Unknown Source)
  java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
  java.awt.Component.processMouseEvent(Unknown Source)
  javax.swing.JComponent.processMouseEvent(Unknown Source)
  javax.swing.plaf.basic.BasicComboPopup$1.processMouseEvent(Unknown Source)
  java.awt.Component.processEvent(Unknown Source)
  java.awt.Container.processEvent(Unknown Source)
  java.awt.Component.dispatchEventImpl(Unknown Source)
  java.awt.Container.dispatchEventImpl(Unknown Source)
  java.awt.Component.dispatchEvent(Unknown Source)
  java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
  java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
  java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
  java.awt.Container.dispatchEventImpl(Unknown Source)
  java.awt.Window.dispatchEventImpl(Unknown Source)
  java.awt.Component.dispatchEvent(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$300(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue$4.run(Unknown Source)
  java.awt.EventQueue$4.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue.dispatchEvent(Unknown Source)
  java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.run(Unknown Source)
java.net.ProtocolException: Server redirected too many times (20)
  com.sun.jersey.client.urlconnection.URLConnectionClientHandler.handle(URLConnectionClientHandler.java:149)
  oracle.oddc.client.services.ODDCClientSessionImpl$1.handle(ODDCClientSessionImpl.java:123)
  com.sun.jersey.api.client.Client.handle(Client.java:648)
  com.sun.jersey.api.client.WebResource.handle(WebResource.java:682)
  com.sun.jersey.api.client.WebResource.access$300(WebResource.java:74)
  com.sun.jersey.api.client.WebResource$Builder.get(WebResource.java:508)
  oracle.oddc.client.services.ODDCClientSessionImpl.loadLockedBatchesByUserAndComputerName(ODDCClientSessionImpl.java:589)
  oracle.oddc.client.data.CaptureBatches.refresh(CaptureBatches.java:160)
  oracle.oddc.client.BatchEditForm.refreshBatches(BatchEditForm.java:3715)
  oracle.oddc.client

 

Changes

 

Cause

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