The WebCenter Forms Recognition RTS Instance Is Getting Stuck After Importing Batches (Doc ID 2180049.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

The RTS instance is running, but is getting stuck after importing a few batches. If the import directory is changed to a different one, it works fine. When putting it back to the original directory, it gets stuck again.  The original directory contains thousands of sub-directories.  The Clean up RTS seems to be working.  Batches are being deleted from the RTS console, but the import directories themselves are not being cleaned up.

Rebooting did not resolve the issue.

Changes

 

Cause

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