"Unlink" Option Not Available For RelatedContent In WebCenter Content (Doc ID 2182249.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
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After upgrading the WebCenter Content (non-URM environment) to version 11.1.1.8, when attempting to "Unlink" content using the RelatedContent functionality, the action menu is missing. In the previous version (11.1.1.6) the ability to "Unlink" items was available.


ERROR
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No errors are thrown within the system or in the browser.


STEPS TO REPLICATE
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1. Do a search, and from the action menu, select ‘Add Link’ > ‘Supersedes’
2. In the pop up window, select ‘Link Existing Item’
3. Do a search, select an item, and in the blue menu bar go to ‘Link’ > ‘Link Selected Items’
4. On the related content page, the action menu item for “Unlink” is now gone.


Expected Result: There should be an action menu item for “Unlink” even in non-URM environment.
Actual Result: The action menu item for “Unlink” is not available.


BUSINESS IMPACT
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Users unable to "Unlink" content using the RelatedContent functionality as the action menu is unavailable.

Changes

Upgrade and/or new install of WebCenter Content 11.1.1.8

Cause

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