Unable to login to the BPM 11g Workspace due to LDAP read timeout (Doc ID 2183287.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Unable to login to the BPM Workspace due to a long delay during login leading to a timeout:

 

[bpmn_server1] [WARNING] [LIBOVD-40066] [oracle.ods.virtualization.engine.backend.jndi.OUDAuthenticator] [tid: [ACTIVE].ExecuteThread: '14' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: user] [ecid: 60bca8e5379d5a2f:-6d7f8420:156abae409a:-7ffd-00000000000026ce,0] [APP: soa-infra] Remote Server Failure:host:45105.[[
javax.naming.NamingException: LDAP response read timed out, timeout used:120000ms.; remaining name 'ou=Users,dc=user,dc=ca,dc=dc'
at com.sun.jndi.ldap.Connection.readReply(Connection.java:478)
at com.sun.jndi.ldap.LdapClient.getSearchReply(LdapClient.java:621)
at com.sun.jndi.ldap.LdapClient.search(LdapClient.java:544)
at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1966)
at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1828)
at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1753)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:368)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:338)
at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:257)
at oracle.ods.virtualization.engine.backend.jndi.ConnectionHandle.search(ConnectionHandle.java:262)
at oracle.ods.virtualization.engine.backend.jndi.JNDIEntrySet.initialize(JNDIEntrySet.java:221)
at oracle.ods.virtualization.engine.backend.jndi.BackendJNDI.get(BackendJNDI.java:732)
at oracle.ods.virtualization.engine.chain.Chain.nextGet(Chain.java:303)
at oracle.ods.virtualization.engine.chain.BasePlugin.get(BasePlugin.java:91)
at oracle.ods.virtualization.engine.chain.plugins.hide.HideEntriesByFilter.get(HideEntriesByFilter.java:353)
at oracle.ods.virtualization.engine.chain.Chain.nextGet(Chain.java:314)
at oracle.ods.virtualization.engine.chain.BasePlugin.get(BasePlugin.java:91)
at oracle.ods.virtualization.engine.chain.plugins.virtualattr.VirtualAttributePlugin.get(VirtualAttributePlugin.java:223)
at oracle.ods.virtualization.engine.chain.Chain.nextGet(Chain.java:314)
at oracle.ods.virtualization.engine.chain.BasePlugin.get(BasePlugin.java:91)
at oracle.ods.virtualization.engine.chain.plugins.usermanagement.UserManagement.get(UserManagement.java:746)
at oracle.ods.virtualization.engine.chain.Chain.nextGet(Chain.java:314)
...

 

Cause

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