Scanner Source Not Available for Selection in "/dc-client" Page on Windows 8.1 or Windows 10 (Doc ID 2183653.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

On Windows 8.1, a 32-bit Twain scanner source cannot be accessed in the dc-client page, but can be accessed using the twack_32 test application from Twain.org.  The Import Source can be selected without problem.

Changes

 

Cause

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