Request Stuck in "Approved Fulfillment Failed Status" after all Tasks are Completed (Doc ID 2184741.1)

Last updated on MARCH 08, 2017

Applies to:

Identity Manager - Version 11.1.2.2.0 to 11.1.2.2.6 [Release 11g]
Information in this document applies to any platform.

Symptoms

Request Approved Fulfillment Failed status is not changing .

If the provisioning task has failed for the first time,
the request status is changed to "Request Approved Fulfillment Failed."

After successful retry the request status should change to "Completed," however, the status is not changing.

Checking the "orchevents" table, it shows the "CheckProvisioningStatus" is Pending and RequestCompleted has not started.



Cause

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