"MDS-00010: DuplicateRefException" Error Encountered when using OIM after Upgrade from R2 PS1 to a R2 PS3 (Doc ID 2185047.1)

Last updated on AUGUST 18, 2017

Applies to:

Identity Manager - Version 11.1.2.1.0 to 11.1.2.3.5 [Release 11g]
Information in this document applies to any platform.

Symptoms

After upgrading to 11.1.2.3 from 11.1.2.1.x, user run into issues of hitting exceptions logging in or opening a user.

Upgrade Guide does reference s specific issue for the createUserform.jsff
3.1.1.35 Exception When Opening a User After Upgrading Oracle Identity Manager
https://docs.oracle.com/cd/E52734_01/core/IDMRN/upgrade.htm#IDMRN133

In general the error will be of the following formats:
Case 1: OIM Diagnostic log

[2016-09-16T16:55:36.829-06:00] [WLS_OIM1] [TRACE:32] [] [] [tid:... [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xelsysadm] [ecid:...] [APP:
oracle.iam.console.identity.self-service.ear#V2.0] [DSID:...] [SRC_CLASS: oracle.jbo.mom.MOMParserMDS] [SRC_METHOD: parse] [1591] oracle.mds.exception.MDSRuntimeException:
MDS-00010: DuplicateRefException. In document /oracle/iam/ui/manageusers/pages/userdetailsPageDef.xml there are multiple elements with the same ID description.
.
Caused by: oracle.mds.exception.DuplicateRefException: MDS-00010: DuplicateRefException. In document /oracle/iam/ui/manageusers/pages/userdetailsPageDef.xml there are multiple elements with the same ID description.
at oracle.mds.internal.melement.MDocument.putElement(MDocument.java:2602)

 Case 2: OIM Server log

 <Aug 17, 2017 11:50:12 AM CDT> <Error> <HTTP> <> <oim_server1> <[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <...> <...> <BEA-101017> <[ServletContext@1255597154[app:oracle.iam.console.identity.self-service.ear module:identity path:/identity spec-version:2.5 version:V2.0]] Root cause of ServletException.
oracle.jbo.PersistenceException: JBO-29114 ADFContext is not setup to process messages for this exception. Use the exception stack trace and error code to investigate the root cause of this exception. Root cause error code is JBO-26000.
at oracle.jbo.mom.MOMParserMDS.parse(MOMParserMDS.java:272)

.
Caused By: oracle.mds.exception.MDSRuntimeException: MDS-00010: DuplicateRefException. In document /oracle/iam/ui/catalog/DataBindings.cpx there are multiple elements with the same ID CommonAMDataControl.

 

 

Changes

upgraded env from OIM R2 PS1 to a R2 PS3

Cause

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