My Oracle Support Banner

After Upgrade to 11.1.2.3 Errors "MDS-00010: DuplicateRefException" and/or "JBO-26000: A Generic exception occurred during loading Customizations" when Using the OIM UI (Doc ID 2185047.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading to 11.1.2.3 you see exceptions logging in to OIM or performing some specific task like opening a user.

In general the error will be of the following formats:


Case 1: OIM Diagnostic log

Changes

The issue occurs following an upgrade - specifically for the case where you have customized the user interface prior to the upgrade.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.