Users Complete The Enrollment Quiz But Cannot Enroll: "unexpected failure" (Doc ID 2186762.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

The user completes the Self Service Password Reset (SSPR)enrollment quiz, then when clicking the "finish" button the following error is seen;

unexpected failure: Exception has been thrown by the target of an invocation.

All management console functions work with no errors and the password reset and web service accounts are in the domain admin groups.

Cause

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