Users Complete The Enrollment Quiz But Cannot Enroll: "unexpected failure"

(Doc ID 2186762.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Information in this document applies to any platform.


The user completes the Self Service Password Reset (SSPR)enrollment quiz, then when clicking the "finish" button the following error is seen;

unexpected failure: Exception has been thrown by the target of an invocation.

All management console functions work with no errors and the password reset and web service accounts are in the domain admin groups.


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