12c WCC Users Aren't Getting Their Expected Roles and Accounts (Doc ID 2188312.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle WebCenter Content - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On WebCenter Content 12c users aren't getting their expected roles and accounts.

The WCC system audit trace is set for:

requestaudit, userstorage, and jps

The trace shows no roles or accounts returned from the LDAP query.

As per <Note: 2121182.1>, the authorization debug logging is for:

oracle.igf --> TRACE:32(FINEST)

oracle.ods.virtualization --> TRACE:32 (Finest)

It would be expected to see entries like this showing the group membership for the user:

[2016-09-28T12:06:37.328-04:00] [UCM_server1] [TRACE] [LIBOVD-00023] [oracle.ods.virtualization.engine.backend.jndi.OID.BackendJNDI] [tid: [ACTIVE].ExecuteThread: '28' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: fred] [ecid: 27b1b91a-0a4f-49e1-856f-2268c341d9d6-00000043,0] [APP: Oracle Universal Content Management - Content Server] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: 0000LTlYlu395i25vrH7iX1Nuyd5000001] [SRC_CLASS: oracle.ods.virtualization.engine.util.VDELogger] [SRC_METHOD: debug]  [#OID]  JNDI Adapter Search using:[[
 BindDN:
 Base: cn=Groups,dc=myldapserver,dc=com
 Scope: 2
 Attributes: [mail, description, objectclass, displayname, cn, ou, orclmttenantguid, o, orclmttenantuname, orclisvisible, orclmtgid, businesscategory, orclguid, orclmtuid]
 Filter: (&(uniquemember=cn=fred,cn=Users,dc=myldapserver,dc=com)(&(cn=*)(|(objectclass=groupofUniqueNames)(objectclass=orcldynamicgroup))))
]]

[2016-09-28T12:06:37.336-04:00] [UCM_server1] [TRACE] [] [oracle.ods.virtualization] [tid: [ACTIVE].ExecuteThread: '28' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: fred] [ecid: 27b1b91a-0a4f-49e1-856f-2268c341d9d6-00000043,0] [APP: Oracle Universal Content Management - Content Server] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: 0000LTlYlu395i25vrH7iX1Nuyd5000001] [SRC_CLASS: oracle.ods.virtualization.engine.util.VDELogger] [SRC_METHOD: debug] Entry to be returned: cn=contributor,cn=Groups,dc=myldapserver,dc=com[[
orclguid: 127CE95A2538E0EAE050400AB6930F82
cn: contributor
objectclass: groupOfUniqueNames
objectclass: top

]]

However, the log file shows no group membership query parameters or results.

 

Cause

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