Some JPG's Get Stuck in the Enterprise Capture Import Processor Queue and Error " JFIF APP0 must be first marker after SOI" Occurs (Doc ID 2189780.1)

Last updated on NOVEMBER 14, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After an upgrade from 10g to 11.1.1.8, some .JPG images uploaded from a user will clog the Import Processor queue.

The following error is reported in the Capture log:

[2016-08-12T09:00:24.587-04:00] [capture_server1] [ERROR] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 9aae141e14b0c545:-688d6e38:1567ed33815:-8000-0000000000000649,0] [APP: capture] javax.imageio.IIOException: JFIF APP0 must be first marker after SOI[[oracle.odc.exception.CaptureException: javax.imageio.IIOException: JFIF APP0 must be first marker after SOI at oracle.odc.importprocessor.folder.FolderSource.processFile(FolderSource.java:493)

Changes

 Upgrade to Capture 11.1.1.8.

Cause

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